Find more about how to book holiday apartment, villa, rental house, and activities include transfers, sightseeing tours, attractions, and airport transfer for your next vacation. Here are the travelers most frequently asked questions.
Holiday Apartment FAQ
Q : Is it safe to make reservation with you?
A : Yes it is, Noreyna L.L.C, is a Swiss Travel Company registered with commercial registry office of Canton Berne Switzerland, under trade register number: CH-036.4.054.147-5, and member of Switzerland Tourism Association (STV).
Q : How will I pay for my bookings?
A : PayPal, Credit Card, Wire Transfer.
Q : How can I find out, if a holiday apartment is free?
A : Please check on the calendar under each holiday apartment.
Q : I do not receive my booking confirmation?
A : Usually, booking confirmation is send through registered email id of users but you can also login to Noreyna.ch to get the updates.
Q : When is the time for check-in?
A : It is shown in by each holiday apartment normally at 16:00.
Q : When is the time for check-out?
A : It’s shown in by each holiday apartment latest at 10:00.
Q : Do you accept group reservations?
A : Yes we do. Please fill the request form under travel groups section and send it to us, if the reservation is for more than 10 guests or 7 rooms. Our Group Reservation Department will get back to you as soon as possible.
Limousine Services FAQ
Q : I booked airport transfer, where do I find the driver?
A : Please proceed to the Arrivals Hall after collecting your baggage & clearing customs where our driver will be holding a clipboard with your name written on it. Please identify yourself by showing your confirmation voucher and then they will transfer you immediately.
Q : What is private transfer?
A : Private Transfer will be for your own personal use and will not be shared with other travelers.
Q : What is your cancellation policy?
A : Please read the terms and conditions with each service before you complete your bookings. Check the vouchers for the cancellation policy relating to the service you have booked.